Kastro
About Kastro
Kastro revolutionizes customer support by integrating AI technology for seamless interactions. Designed for startups and indie hackers, it enhances efficiency by managing repetitive queries and facilitating human intervention for complex issues. Users benefit from faster response times and organized conversations, transforming the support experience.
Kastro offers flexible pricing plans, catering to businesses of all sizes. Users can start with a free trial to explore features, with tiered subscription options available for upgraded functionality. Each tier delivers added value, ensuring teams can select the best fit for their customer support needs.
Kastro’s user interface is designed with simplicity in mind, allowing easy navigation through its features. The intuitive layout enhances the user experience, ensuring that both support teams and customers can access information efficiently. With user-friendly controls, Kastro makes customer support management seamless and productive.
How Kastro works
Users start by signing up for Kastro, quickly navigating through an intuitive onboarding process. They can customize settings, integrate their help center, and begin training the AI chatbot. Kastro organizes incoming support conversations and suggests relevant resources, empowering teams to focus on complex issues, boosting productivity.
Key Features for Kastro
AI ChatBot
The AI ChatBot feature of Kastro offers an innovative way to handle repetitive questions seamlessly. Powered by ChatGPT, it learns from your knowledge base, providing quick, accurate responses that enhance customer satisfaction while allowing support teams to focus on more intricate conversations, creating a better support experience.
Help Center Integration
Kastro's Help Center Integration streamlines access to support resources. Customers can find answers directly through the live chat widget, saving time and improving efficiency. This seamless connectivity to help center articles ensures users always have relevant information at their fingertips, enhancing their overall experience.
Collaborative Answering
Kastro's Collaborative Answering feature fosters teamwork by allowing multiple support agents to engage seamlessly. This unique functionality ensures that queries are addressed swiftly and accurately, enhancing team efficiency. By facilitating effective communication between agents, Kastro significantly improves the overall quality of customer support service.
