LiveChat
About LiveChat
LiveChat is a cutting-edge tool designed for customer support teams, turbocharging productivity through its Chat Summary app that automatically generates concise chat summaries. By utilizing OpenAI's AI technology, it provides real-time insights, enabling users to efficiently track conversations and focus on critical issues, elevating the support experience.
LiveChat offers various subscription plans for its Chat Summary app, including Plus at $24/month for 3 million tokens, Lite at $8/month for 1 million tokens, and Premium at $40/month for 5 million tokens. Upgrading allows users to maximize token access, enhancing their summarization capabilities and overall efficiency.
The user interface of LiveChat is intuitively designed, ensuring seamless navigation with its streamlined layout and easy access to core features. This efficient browsing experience is enhanced by user-friendly elements that facilitate effortless summary generation, tracking chat history, and managing tokens, ultimately promoting time-saving interactions.
How LiveChat works
Users start by signing up for LiveChat and installing the Chat Summary app. After onboarding, they can configure settings for automatic summary generation based on archived chats or tags. The app keeps track of all generated summaries in a dedicated reports section, providing insights into usage and token balance while enhancing overall efficiency and transparency.
Key Features for LiveChat
Automatic Summary Generation
LiveChat's automatic summary generation is a standout feature that uses OpenAI's technology to create concise summaries of chat transcripts. This unique functionality allows users to save time, enabling quicker reviews of discussions and focus on critical customer interactions, significantly improving support efficiency and effectiveness.
Reports Section
The reports section in LiveChat offers users a historical overview of all chat summaries generated. This key feature enhances transparency by displaying details such as chat ID, thread ID, and token usage, allowing users to effectively monitor their application usage and keep track of summaries created, maximizing value.
Free Token Starter
LiveChat provides a generous starter offer of 10,000 free tokens for new users, enabling them to explore the Chat Summary app's capabilities without financial commitment. This unique benefit allows users to efficiently generate summaries while familiarizing themselves with the platform's features, ensuring a smoother onboarding experience.
You may also like:
