Middleware
About Middleware
Middleware is a cloud observability platform aimed at businesses needing comprehensive visibility into their tech stack. Its innovative, AI-powered insights allow users to monitor, diagnose, and resolve issues efficiently. By providing real-time data and analytics, Middleware enhances performance and reduces downtime for developers.
Middleware offers a variety of pricing plans, including a free trial for new users. The basic plan provides essential monitoring features, while advanced tiers offer additional analytics and AI-driven insights. Upgrading unlocks enhanced capabilities for efficient troubleshooting, helping organizations minimize MTTR and maximize productivity.
Middleware's user interface is designed for simplicity and effectiveness, ensuring a seamless browsing experience. Its layout allows users to easily access key features like real-time monitoring and custom query building. With intuitive dashboards, Middleware makes it straightforward for users to visualize and manage their observability data.
How Middleware works
Users begin their journey with Middleware by signing up for a free demo. The onboarding process involves installing a lightweight agent to monitor the entire tech stack within minutes. Once set up, users can navigate through a unified dashboard to access metrics, logs, and event visualizations, leveraging tools like custom queries and real-time insights to diagnose and troubleshoot issues effectively.
Key Features for Middleware
AI-Powered Data Ingestion
Middleware features an AI-powered data ingestion capability that gives users complete control over what data is monitored. This unique feature allows companies to filter and manage ingestion settings, ensuring only the most relevant data is analyzed, which streamlines insights and optimizes resource usage.
Unified Telemetry View
The unified telemetry view of Middleware consolidates logs, metrics, and traces into a single timeline. This essential feature enables users to correlate data points easily and identify issues more rapidly, enhancing their ability to respond to incidents and improve overall system efficiency.
24/7 Global Customer Support
Middleware offers comprehensive 24/7 global customer support to ensure users receive uninterrupted assistance. This key feature gives customers peace of mind, knowing that expert help is available at any time, which enhances user confidence in effectively managing their observability needs.
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