Hatchet

About Hatchet

Hatchet is your AI companion for incident responses, designed for on-call engineers at Series B - D companies. It streamlines workflows by automatically triaging and investigating incidents, allowing for rapid fixes and reducing downtime significantly. Enhance your incident management with Hatchet's innovative capabilities.

Hatchet offers competitive pricing plans tailored for engineering teams dealing with critical incidents. Each tier provides unique value, including enhanced features and integrations suited for varied business sizes. Upgrading unlocks advanced capabilities, ensuring that on-call engineers optimize their response strategies effectively.

Hatchet’s user interface is designed for efficiency and ease of use. Its clean layout ensures that engineers can quickly navigate through incident data, logs, and suggestions. The intuitive design enhances the browsing experience, making it simple to leverage Hatchet’s powerful features as you respond to incidents.

How Hatchet works

Users begin their journey with Hatchet by integrating it into their existing alerting systems, directing it to service logs. The platform's AI analyzes these logs during incidents, providing quick suggestions for investigation and potential fixes. With its seamless onboarding and powerful capabilities, Hatchet becomes a vital tool for reducing incident response time and improving engineer workflows.

Key Features for Hatchet

AI-Powered Incident Triage

Hatchet's AI-powered incident triage feature assists engineers by analyzing logs and communication channels. It highlights potential issues swiftly, enabling teams to resolve incidents efficiently. This unique capability transforms the incident response process, significantly reducing time spent on triaging and allowing for faster decision-making.

Self-Hosted Data Security

Hatchet ensures 100% data security with its self-hosted solutions, promising complete control over sensitive information. It operates within your VPC and leverages Code Llama 2, preserving data privacy and addressing security concerns effectively. Users gain peace of mind knowing their data remains secure while utilizing powerful incident management tools.

Easy Integration with Alert Systems

Hatchet simplifies integration with existing alert systems, making it easy for users to implement. By directing Hatchet to the appropriate log files, teams can harness its full potential quickly and efficiently. This unique feature enhances operational flexibility, streamlining the incident response process for engineering teams.