Social Intents
About Social Intents
Social Intents transforms customer service with its innovative live chat software, allowing businesses to communicate effortlessly with website visitors through popular platforms like Microsoft Teams and Slack. By integrating AI chatbots trained on your data, Social Intents enhances customer engagement while streamlining operations, solving customer queries in real time.
Social Intents offers flexible pricing, starting from $39/month for the Starter plan, which includes essential features for engaging customers. Higher tiers provide additional chat widgets, conversations, and advanced integrations. Enjoy a 14-day free trial, no contracts, and effortless scalability as your needs grow with Social Intents.
The user interface of Social Intents is designed for efficiency, featuring a simple layout that allows easy navigation between chat conversations. Its seamless integration with platforms like Slack and Microsoft Teams enhances the browsing experience for users, making customer support both approachable and effective with advanced, user-friendly features.
How Social Intents works
Users engage with Social Intents by registering for a free trial and connecting their live chat software to Microsoft Teams, Slack, or other platforms. After embedding the chat widget on their website, users can seamlessly interact with visitors, answering inquiries directly from the tools they already use, thereby optimizing customer support and enhancing interaction efficiency.
Key Features for Social Intents
Hybrid AI Chatbots
Social Intents features hybrid AI chatbots that combine automation with personal interaction, benefiting users by reducing response times and improving customer satisfaction. This innovative feature streamlines interactions and efficiently manages inquiries, allowing human agents to step in when necessary for a seamless customer experience.
Multi-Platform Integration
The multi-platform integration of Social Intents allows businesses to manage customer conversations across various tools, such as Microsoft Teams and Slack. This unique feature enhances user experience by consolidating communications, reducing context switching, and improving overall efficiency in customer service operations.
Real-Time Customer Support
Social Intents provides real-time customer support, enabling businesses to respond immediately to inquiries. This key feature ensures that customer queries are addressed promptly, improving satisfaction and engagement while optimizing the workflow for support teams, reinforcing the platform's commitment to excellent service.
