PropMIS

PropMIS is an AI-powered HOA management platform built specifically for property management companies and self-managed boards. It replaces the fragmented systems often used for payments, vendor management, and board governance with a single, unified portal. The platform brings together dues collection, resident records, community documents, announcements, meetings, vendor work, board workflows, and resident communication into one streamlined experience. PropMIS is designed to reduce the need for manual follow-ups, improve transparency for both boards and residents, and make daily community operations easier to manage. With AI-assisted tools built from day one, management teams can save significant time, stay organized, and deliver a better resident experience without adding complexity. The platform is built by an engineer who served on HOA boards, ensuring the software solves real-world problems rather than creating new ones. PropMIS is currently onboarding early-access communities across the United States, offering a 45-day free trial. It is designed to scale from managing a single community to an entire portfolio of properties, with seven integrated modules covering every role in the community management ecosystem. The AI is included in every plan, providing features like document Q&A, manager briefings, and AI-drafted notices that can be offered as a managed service to generate new revenue.

AI Manager Briefing

Every morning, the AI scans all payments, violations, and work orders across your communities. It then generates a concise briefing that tells you exactly what needs your attention right now. This feature eliminates the need to manually check each system or community, allowing managers to start their day with a clear picture of priorities. The briefing covers overdue payments, pending bid reviews, and any other critical items that require action.

Resident AI Answers

Residents can ask questions about their community and get instant answers sourced directly from actual community documents, including bylaws, CC&Rs, and meeting minutes. For example, a resident can ask, "Can I paint my garage door?" and the AI will retrieve the relevant section from the governing documents and provide a precise answer with citations. Management companies can offer this AI access as a billable service with per-community usage tracking.

Secure Payments with Stripe

PropMIS integrates Stripe for online payments, including AutoPay functionality. Late fees are applied automatically based on community rules. Managers have the flexibility to use Stripe when they want it or process payments manually when they don't. Every payment lands in the same per-unit ledger, ensuring accurate and transparent financial records for each homeowner.

Vendor Marketplace and Compliance Tracking

Property managers can post RFPs for work, and vendors can compete with transparent pricing. Bids can be compared side-by-side to make informed decisions. The platform also tracks work orders, vendor compliance documents like W9s, insurance certificates, and licenses, complete with expiry alerts. This ensures managers know every vendor's status before assigning any work.

Streamlining Daily Community Operations

A property manager overseeing multiple communities can use PropMIS to replace fragmented payment systems, uncoordinated vendor management, and board decisions made without audit trails. The single portal brings all dues, documents, and communications into one place, reducing the time spent on manual follow-ups and administrative tasks. The AI manager briefing provides a daily snapshot of what needs attention across the entire portfolio.

Enhancing Board Transparency and Governance

Board members can use PropMIS to access a complete audit trail of all approvals, payments, and notices. Approval workflows for work orders, bids, and violations are configured with specific thresholds, ensuring that decisions are properly documented and authorized. Role-based access with clear permission boundaries ensures that only the right people see sensitive information, improving trust and accountability within the community.

Improving Resident Communication and Self-Service

Residents can use the portal to pay dues, book amenities, and ask questions about community rules. The AI-powered document Q&A allows them to get instant answers from governing documents without needing to contact the manager. This reduces the volume of routine inquiries for the management team while providing residents with faster, more accurate information.

Generating New Revenue for Management Companies

Management companies can offer the built-in AI features as a managed service to the communities they serve. The platform includes per-community usage metering that tracks every AI query. Companies can set overage thresholds, generate monthly usage reports, and bill communities for what they consume. This creates a new revenue line at zero additional cost to the management company.

How does the AI Manager Briefing work?

The AI scans all payments, violations, and work orders across your communities overnight. It then compiles a concise briefing that highlights items requiring immediate attention, such as overdue payments, pending bid reviews, or unresolved violations. This briefing is delivered each morning, allowing you to prioritize your day without manually checking each system.

Can residents really get answers from community documents?

Yes. The Resident AI feature is trained on your specific community documents, including bylaws, CC&Rs, and meeting minutes. Residents can ask natural language questions, and the AI will retrieve the relevant information from the documents, providing a direct answer along with a citation to the source document. This feature can be offered as a billable service.

Is the platform secure and compliant?

PropMIS is built with security, transparency, and reliability in mind. It uses Stripe for secure payment processing. The platform maintains a full audit trail for every approval, payment, and notice, ensuring all actions are tracked. Role-based access with clear permission boundaries protects sensitive information, and vendor compliance tracking ensures all contractors are properly vetted.

How does the pricing work for management companies?

PropMIS offers a single platform with one price that scales whether you manage one community or ten. The AI is included in every plan at no additional cost. Management companies can offer the AI features as a managed service to their communities, setting their own price and generating new revenue. The platform includes built-in per-community usage metering for billing purposes.