Sentaiment

About Sentaiment

Sentaiment is the essential AI brand perception platform for marketing, communications, and PR teams. In an era where 89% of B2B buyers use AI models like ChatGPT, Claude, and Gemini to research vendors, what these models say about your brand is critical. Sentaiment solves the problem of flying blind by giving you instant, crystal-clear visibility into how the world's most influential AI models represent your brand. It goes beyond simple monitoring, providing a complete dashboard where you can run a Perception Audit across multiple models in minutes, receive a unified Echo Score, and get model-specific Suggested Actions to correct errors and align narratives. Designed for marketers with a no-BS approach, it translates complex AI outputs into honest, actionable steps to fix your headers, schema, and content, ensuring you control the story before it shapes the market.

Features of Sentaiment

Perception Audit

Instantly query over 50 brand scenarios across top AI models like ChatGPT, Claude, Gemini, Perplexity, Grok, and Llama in a single, automated process. This feature completes a comprehensive analysis in just five minutes, replacing weeks of manual work. You get a standardized, side-by-side view of exactly how each model describes your brand, uncovering risks and opportunities hidden in AI-generated responses.

Echo Score & Analytics

Gain clarity with a single, proprietary Echo Score that measures how clearly and consistently AI models describe your brand. Track this score over time to spot perception drift, understand which topics and sources are shaping your narrative, and identify critical gaps. The dashboard visualizes trends and drivers, turning fragmented data into a simple, actionable metric for your team and stakeholders.

Model-Specific Suggested Actions

Move from insight to action with precise, prioritized recommendations tailored to each AI model. This feature provides clear copy, technical schema guidance, and content fixes to correct errors and reinforce your desired brand positioning. Each action is ranked by impact and effort, and includes checks to confirm the changes have successfully improved your brand's AI perception.

Executive Reporting

Easily communicate your AI brand health with simple, exportable reports. Share Echo Score trends, top issues, and planned fixes with your team or board in a polished PDF format. This feature turns complex monitoring data into stakeholder-ready summaries, demonstrating proactive brand management in the age of AI.

Use Cases of Sentaiment

Proactive Brand Risk Management

Marketing and PR agencies use Sentaiment to conduct regular audits, catching misrepresentations, outdated information, or incorrect claims before they influence potential customers. This allows teams to proactively correct the record, mitigating reputational damage and maintaining narrative control across all major AI search and chat platforms.

Strengthening Competitive Positioning

Brands leverage the platform to compare their AI perception against key competitors. By analyzing the Echo Score and narrative gaps, teams can identify strategic opportunities to differentiate their brand, reinforce key strengths, and ensure their unique value proposition is the dominant story told by AI models.

Onboarding and Mergers & Acquisitions

During mergers, acquisitions, or major rebrands, Sentaiment provides a baseline audit of AI perception. Teams can track how the new entity narrative is being adopted by models over time, ensuring a consistent and accurate story is propagated, which is crucial for market confidence and seamless integration.

SEO and Content Strategy Alignment

SEO and content teams use the platform's Suggested Actions to technically align website headers, structured data (schema), and core content with what LLMs expect to see. This ensures their owned digital assets are correctly interpreted by AI, directly improving visibility and accuracy in AI-generated summaries.

Frequently Asked Questions

How does Sentaiment get its data?

Sentaiment uses a direct, no-BS approach. We read the models themselves by querying them with real brand scenarios, not synthetic tests. Our automated pipelines run standardized, parallel queries across all major LLMs to collect fresh, actual response data about how your brand is currently being described.

What is the Echo Score?

The Echo Score is a proprietary, unified metric that measures the clarity and consistency of your brand's description across top AI models. A higher score indicates that AI models describe your brand accurately and in alignment with your desired messaging. The score helps you track improvements and spot perception drift over time.

Which AI models does Sentaiment monitor?

The platform monitors all major language models that influence public perception, including OpenAI's ChatGPT, Anthropic's Claude, Google's Gemini, Perplexity AI, xAI's Grok, and Meta's Llama. This comprehensive coverage ensures you have complete visibility across the AI landscape.

How long does it take to see results?

You can get your first Echo Score and complete Perception Audit within 5 minutes of setup. For implementing changes, many brands see measurable improvements in their AI visibility and score within 30 days after acting on the platform's model-specific Suggested Actions to correct their online footprint.